How to claim warranty for your Asian Nintendo Switch from Maxsoft

switch

So you got yourself a fricking fantastic Nintendo Switch. Went on an amazing quest breathing the wild with Link, knocked off someone’s arm with Arms, raced in karts, again, in Mario Kart, and practically just waiting for an Odyssey now.

And then your Switch cari pasal with you. Or, in other words, it’s starting to give you problems.

Now, if you did buy the Asian version of the console with me or other retailers who told you that you’re eligible for a 1 Year warranty with the console, then allow me to show you the steps of getting your Switch fixed and repaired by your sole distributor for South East Asia, Maxsoft!

Step One: Ensure you have the receipt with you from your retailer

Maxsoft’s first queries from you is that the Nintendo Switch must have been distributed by Maxsoft itself. So, they will need a proof of purchase or a receipt. When you have bought your Switch, make sure that you get a receipt. If not, how to claim lah?

Step Two: Make sure the receipt has the Serial Number for the Switch

Another consideration that you must be aware of is the Serial Number of the Nintendo Switch itself. The Serial Number can be located on the side of the box itself. This Serial Number should be written on the receipt earlier.

Side box of a Switch
See the right side of the box with the hole there? That’s the place where you can find the Serial Number for the Switch. Since this is my personal unit, of course I took that part out…

The reason why the serial number needs to be on the receipt is that Maxsoft can check if the unit is eligible or not for warranty. If it’s not a unit they distributed, you’re not getting the warranty claim.

If you don’t have the box anymore, you can check for the Serial Number through the Switch as well. Just go to System and then Serial Information and it will display the Switch’s Serial Number and the Joy Con’s Serial Number (This is important too and you must attach it to the Switch to view it)

If you somehow have the box, but can’t turn the Switch on, there’s 2 other ways.
1. The side of the box has the Switch’s Serial Number, but I’m sure you didn’t know the plastic for the Joy Cons has individual Serial Numbers as well. DON’T LOSE THIS. Due to the size of the plastic, it can be easily gone.

2. Hooking your Switch to the Parental Companion App on your Phone will also save the Serial Number of the Switch to the phone. Just in case you can’t turn on that Switch anymore and the box is missing.

It would be good to have the receipt to contain both the Switch’s Serial Number and the Joy Con’s Serial Number as well. That makes Maxsoft’s life easier.

Step Three: Contact M.M. Soft Malaysia Sdn Bhd

M.M. Soft Malaysia Sdn Bhd is the subsidiary of Maxsoft. They handle all the distribution of the Nintendo Switch consoles in the country. So, as they’re doing that, of course they’re going to be the people that you have to send the Switch. So contact them first.

How to contact them? Easy. Remember that box that you’re not supposed to throw away? Inside the box is a sheet of contact information to all 4 regions: Singapore, Malaysia, UAE, and Saudi Arabia. You only need to contact the Malaysian one.

M.M. Soft Malaysia Sdn Bhd
Tel: +603-77251552
Email: support@maxsoftonline.com

You are better off calling them first. Then they’ll probably ask you to email to them the issues and what not directly.

Step Four: Send the Switch to M.M. Soft Malaysia Sdn Bhd

Now that they have asked you to send the Switch, you can send it to them and they will handle the rest. You probably have to fill in a form. So remember to bring that receipt you got, the Switch, and the issues with it.

Step Five: Wait until they call back

Your Switch is at the mercy of the distributor. No choice left but to wait for them to contact you back in this case once it’s done. Go play another Nintendo Console while you’re at it. If you have one. If you don’t, I know who can hook you up with one. (Hint: It’s the guy who wrote this post)

Step Six: Switch repaired, collection time!

Once they told you it’s done, go take it!

And that’s all there is to it when it comes to claiming your warranty for the Switch. Nothing hard, just that you need to be prepared with it.

If you have any queries about the Switch or specific queries about the warranty, feel free to ask me at kyos.game.mart@gmail.com. I’ll try to get back to you the soonest I can. 🙂

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Jadual E3 2017 untuk rakyat Malaysia!

E3 2017

E3 kembali kat Los Angeles sekali lagi dan buat rakyat Malaysia yang tak dapat gi sana… Kita tengok live stream jer ler. Kyo senaraikan jadual untuk korang letak reminder nanti dalam kalendar korang.

11 Jun 2017 (Ahad)

EA Press Conference
Waktu: 3.00 am
Mana nak tengok: https://www.twitch.tv/ea

12 Jun 2017 (Isnin)

Microsoft Xbox Press Conference
Waktu: 5.00 am
Mana nak tengok: http://www.xbox.com/en-US/e3

Bethesda Press Conference
Waktu: 10.00 am
Mana nak tengok: https://www.twitch.tv/bethesda

13 Jun 2017 (Selasa)

PC Game Showcase
Waktu: 1.00 am
Mana nak tengok: https://www.twitch.tv/pcgamer

Ubisoft Press Conference
Waktu: 4.00 am
Mana nak tengok: https://www.twitch.tv/ubisoft

Sony Playstation Press Conference
Waktu: 9.00am
Mana nak tengok: http://live.playstation.com/

14 June 2017 (Rabu)

Nintendo Direct Showcase
Waktu: 12.00 am
Mana nak tengok: http://www.nintendo.com/nintendo-direct/

Ini lah list paling lengkap dengan jadual yang paling on the spot dah. Kalau website kat atas takleh pakai, try Youtube ataupun IGN. Diorang kengkadang boleh live stream sekali dan mungkin lagi up to date (katakan terlambat beberapa saat ker).

Enjoy the show!

What’s Missing from the Nintendo Switch Presentation earlier

switch

So you know the Switch is coming on 3rd March 2017 (SABAR LAH ON THE PREORDERS), and it’s retailing for USD 299 or 29,990 Yen (SABARLAH ON THE RINGGIT PRICE), and you also know the games that are basically coming to the Switch on launch date (DON’T YOU EVEN START WITH ME).

But truth there is a whole lot of information that was not announced or missed announcement or just that Nintendo didn’t have enough time to cover during the presentation earlier. So, here are some of them! (At least)

Nintendo Switch Accessory Pricing

Interestingly, Nintendo was kind enough to tell you how much it costs. Because, you know. Everyone wants to know how much it’s going to be. But what about the rest of the items? Well, I got the US info. So, tread lightly.

Nintendo Joy Con (Each side): USD 49.99 or USD 79.99 for left and right bundled together.

Nintendo Switch Pro Controller: USD 69.99

Nintendo Switch Extra Dock: USD 90 (This comes with the dock, the adapter, and the HDMI cable)

I don’t know about you, but I’m in the opinion that these prices are pretty expensive for accessories. You’d have to forkout another 80 bucks for controllers (Don’t  even ask me in RM) And the Dock is somewhat… pricey. I’m open to docking my Switch in say another room. However, for another 90 bucks to do that, urm, I think I’ll do that if I feel richer at least.

The Switch’s Specs

Ah yes, they showed off the Joy Con, but not what the Switch is all about. Ok, so, on it’s own and not docked, it runs at 720p on Stereo. There’s a headphone jack underneath for you to plug in your stereo.

When docked, you get 1080p with 5.1 Surround. Ok lah. Not too bad for this day and age. But be warned, games like Breath of the Wild can only eek out 900p even when it’s docked. As to why, beats the hell out of me. The WiiU version might be superior in this case.

There’s 32GB storage in the Switch. Which… at this day and age could be insufficient. But you can expand it with a microsdhc which can possibly go up to… believe it or not, 2 Terrabytes.

The Joy Cons may be chargable through USB. What USB, we don’t know yet because the Switch will require it to be on USB C at least.

Owh batterylife! Undocked it will run from 2.5 hours to 6.5 hours. Abysmal? Maybe for people who actually have too much time. I don’t. So it’s just right. Just don’t bring it for a long flight then.

What wasn’t mentioned if it’s possible for left handed users to actually play the game with left handed game controls. Just saying.

And that’s probably what was not informed during the presentation.

1 2 Switch is not bundled with the Nintendo Switch

By the look of things, and from the package that you saw earlier, there was no mention of software being bundled with the Switch… yet. This has not been confirmed yet though. As certain regions may not have the game bundled with it as a start. Huge missed opportunity if this was the case Nintendo. Not kidding.

Here’s a cover on how the games coming for the Switch looks like

Polygon detailed a whole list of game cover art for the Switch. The only thing is, they didn’t know how big it will look like. So, here’s one for the blog. The rest you can see from the link above.

nintendoswitch_tlozbreathofthewild_boxart_1800

The games they didn’t announce during the presentation but is coming

You saw the presentation, but you didn’t get formally introduced to the games. Here’s what you may have missed then:

Just Dance 2017 and Skylanders Imaginators are ready during the Launch Date

Has Been Heroes (March 2017)
I AM SETSUNA (MARCH 2017)
Sonic Mania (Spring 2017)
Lego City Undercover (Spring 2017)
Super Bomberman R (March 2017) Note: It’s a Konami game. Cough.
Snipperclips: Cut It Out, Together!  (March 2017)
Mario Kart 8 Deluxe (28 April 2017)
NBA 2K18 (September 2017)
Puyo Puyo Tetris
Ultra Street Fighter II: The Final Challengers ( I SWEAR TO GOD)
Redout
Disgaea 5 Complete
Fast RMX
Rayman Legends Definitive Edition
RIME
Project Sonic 2017
Dragon Ball Xenoverse 2
2 Minecraft titles for the Switch
Steep
Farming Simulator (DA FAK?)
Arcade Archives
Syberia 3
The Binding of Isaac: Afterbirth +
Blazblue
New Frontier Days
Nobunaga no Yabou ( I seriously though I saw Ryuga Gotoku from this. haha)
TAIKO DRUM MASTER!

Well, that’s a whole lotta games. And some I don’t even know what the hell is it.

You are getting Free Games with Nintendo’s Online Subscription program

Much like the PS Plus or the Xbox Live, Nintendo’s Online Subscription program will come with free games. Listed so far however it was mentioned to be NES or SNES games. Also, it was mentioned as just ONE game per month. Urm, you can definitely do much better than that Nintendo.

That’s all you missed!

So far that’s pretty much it. I’m off to writing a Nintendo Switch impressions post and posting it tomorrow hopefully. In the mean time, you better get ready for the Registration of Interest for the Switch. 😛

MNG 2016: Where to stay near the event?

Berjaya Times Square itself has a hotel of it’s own… Provided you don’t mind paying hundreds for it lah (Last I checked it was RM 291. NGEEEEEE). But still, around the area you can still find some pretty ok deals as well.

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First we have Sim Hotel. It’s somewhat cheap but the rooms can be tiny.wp_20161104_13_42_44_pro
88 Inn is on the same row as the entrance. The walk to the entrance is just 5 minutes, literally. (From RM 99 at Booking.com)wp_20161104_13_44_09_pro
The Mercury Hotel is one of the more posh ones that is right behind of Berjaya Times Square.wp_20161104_13_44_41_pro
Classic Inn looks ok to me. So I can’t say much. (From RM 108 at Booking.com)wp_20161104_13_45_12_pro
Irsia Backpackers (FromRM 53 at Agoda) and the UFO capsule hotel (From RM 45 at Expedia). I used to stay in one those capsule hotels and they’re pretty ok. Not for claustrophobic people though.wp_20161104_13_46_03_pro
There’s 2 more hotels to highlight here which is Sindbad Hotel (From RM 66 at Agoda.com) and Orkid Hotel (From RM 64 at Agoda).

revopackers

There’s a last one called Revopackers. Made for the hipster in mind (plus it’s very clean), if you don’t mind walking a little further to the event area than this is the best option I can think of on the cheap. They start from RM 31 at Agoda.com.

These are the nearest hotels and hostels available that are on the cheap in my opinion. From backpacking to a room at the level of Tune Hotel, these are what I can suggest to you.

Or if you want to splurge, check Airbnb for the Berjaya Times Square Serviced Apartments. Those are the closest, but start at RM200 a night.

If you have more suggestions to tell me or others, please feel free to comment below and share!

 

MNG 2016: Transport Options to Berjaya Times Square

19th November 2016 is fast approaching (as I type this, there’s 10 days left. NGEEEEE) and I figured that aside from making sure you guys know where it will be at, you should also know the various ways to head to the event. But first, the location!

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For those who are familiar, the place for MNG 2016 is the same place where we did the ORAS Launch Party in 2014. If you’ve been there, then that’s easy to find. This is called the Berjaya Times Square Theme Park Entrance (LG).

If you have never been there, it’s easy to find as well. Next to the entrance is a 7-11 shop, and opposite the entrance is a small parking spot near a residential condo/apartment. Heck, you can easily just drop off or park at the parking space to get your game. Then proceed to where else you want to go to. Here’s a Google Map photo of where the entrance is.

mng-2016-entrance

And here’s the actual area of the entrance:

wp_20161104_14_03_45_prowp_20161104_14_04_25_pro

How to get there:

By car: Nah, I kasi you Google Map location with latitude and longitude for your GPS. Who knows, tiba tiba the GPS brings you to Manhattan ka.

Webpage link: https://goo.gl/maps/eBa5rdcaiBp
Lattitude and Longitude: 3°08’33.0″N 101°42’37.9″E

By LRT: While our Public Transport system is… well, ok ok, the easiest one that you can identify is by using the Monorail system. All you need to do is drop off at Imbi Station at walk a few floors down to LG. You’ll probably be at the other end of Times Square, so head to the other end.

By Bus: If you’re closer to a bus (I am pretty close to one), then there’s several options under Rapid KL. Here are the bus numbers that you can use to drop off at Berjaya Times Square : 400, 401,450, 452 (if from Kotaraya), 420, 421, 540, 580, 590.

By Taxi or Grabcar/Uber: If your taxi driver or Grabcar/Uber doesn’t know where the hell is Berjaya Times Square, sila cari driver lain. If the driver malas, then lain cerita.

By Papa Mama drive: If they don’t know how to get there, use the GPS coordinates I gave you earlier. hehe.

On the next post, I will explore the available options to show to you guys where it is that you can stay at nearby Berjaya Times Square for cheap. Feel free to share this info!

Nintendo E Shop Update (7 Oct 2016)

paper-mario

And another week, another round. I wanted to say that not much games are coming this week. But then you’ve got Paper Mario Color Splash, Mario vs Donkey Kong 2, and Megaman X2 for the N3DS VC. Wait, that’s it? Not even an Atlus discount???

WiiU

Paper Mario Color Splash (USD 59.99): Paper Mario is almost always charming as hell. And this game plays to the fun side of the charming series. All in an effort to restorecolor in the world and somewhat Mushroom Kingdom. Well, if Mushroom Kingdom had a huge ass real life fire extinguisher that is. Stay weird Paper Mario!

Mario Vs Donkey Kong 2 March of the Minis. (USD 9.99): It’s a good puzzler if you never played the DS version. But if you already did, then you should be spending more money on games like Paper Mario Color Splash. No kidding.

N3DS

Megaman X2 (N3DS VC, USD 7.19): Because it’s Megaman. Yup. That’s all I’m gonna write.

There was a restock on Nintendo E Shop Cash Codes, so feel free to get your codes! (Also, most of your Poke Bank is going to get expired soon, so you know which USD to buy. It’s USD 10.)

 

Which one? NES Mini or Famicom Mini?

fc-mini-nes-mini

Nintendo is still not letting anyone know about the NX. Nada. But you can still get excited over what is about to come on 10th and 11th November this year still: The Famicom Mini and the NES Mini respectively. While they may be 2 different consoles, one was exclusive for the US and the other is Japan only. That being said, we don’t really have that much of money to blow. So, which one do you choose then?

Lets get a few things straight:

  • Both are coming from Nintendo
  • Both are going to be priced similarly (hopefully RM 259 still)
  • You’re going to need an LCD TV or a monitor with HDMI port, regardless of whatever it is going to be. Your CRT TV will not work. Sorry.
  • They are stuck with 30 games and you can’t change what’s inside… Yet. (expect hackings to come later when the console is released)
  • Considering your CRT TV won’t work, there’s a CRT TV option if you want to play it the way it is meant to be. Ask Shmup gamers and they need that CRT Line. Pixel perfect works too if you want 1080p.
  • It will output 5.0 surround sound. Which is weird as heck when you think about it.
  • Both consoles allow you the 4 “suspend points”. Think of it as 4 save points if you feel bored in playing too much Metroid in one sitting.

Now then, lets get to the first argument, Game Exclusives. Both consoles will still have similar games. Here’s the list of 22 games you’re getting regardless of console version:

  • Balloon Fight
  • Castlevania
  • Donkey Kong
  • Double Dragon II: The Revenge
  • Dr. Mario
  • Excitebike
  • Galaga
  • Gradius
  • Ice Climber
  • Ghosts N’ Goblins
  • Kirby’s Adventure
  • Mario Bros
  • Megaman 2
  • Metroid
  • Ninja Gaiden
  • Pac-Man
  • Super Contra
  • Super Mario Bros
  • Super Mario Bros. 2
  • Super Mario Bros. 3
  • The Legend of Zelda
  • Zelda II: The Adventure of Link

Now then, here’s the exclusives on each console:

Japan US
Atlantis no Nazo Bubble Bobble
Bumping Sumo Castlevania II: Simon’s Quest
Downtown Nekketsu Monogatari Donkey Kong Jr.
Final Fantasy Ⅲ Final Fantasy
Mario Open Golf Kid Icarus
River City Ransom Punch-Out!! Featuring Mr. Dream
Solomon’s Key StarTropics
Yie Ar Kung-Fu Tecmo Bowl

Of course if you’re like me and you gamed when you got your COUGHMICROGENIUSCOUGH, then some of the exclusives can be more familiar to you. Of course, I’d love the perfect package of having FF III in English, Yie Ar Kung Fu, Punch Out, DK Jr all wrapped in one.

Now lets get somewhat technical. I’ll out line some Pros first for both consoles:

US Pros Japan Pros
It’s all in English. Each Famicom already has 2 controllers. Yay! No need to buy more!
(Unconfirmed) The NES Controller port is similar to underneath of a Wii Remote. This could mean that the Wii Classic Controller can be used here. The Famicom mini is gorgeous.
The NES Mini is gorgeous. The Japanese Games list is much better.

And now, the Cons for both consoles:

US Cons Japan Cons
The controller wires are short. The controller wires are short.
You need to buy an extra controller. The story based games are in Japanese.

So, was that good enough for you to compare on both consoles?

Personally, I like the Famicom Mini more. Only reason is because this console feels more inclined to my childhood instead of the NES Mini. The good thing is that I did play all 22 games in both consoles. With the exception of Yie Ar Kungfu and Donkey Kong Jr on each iteration as well.

Whatever you choose, I’m sure you will get a great kick out of the oldies. And if you’re impatient, you can preorder the Japanese Famicom Mini right now. Keep in mind that NES Mini is a little hard to get now.

PS: You’re welcome to use this article. Just remember to let me know and credit me properly for it!